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F.A.Q
Frequently Asked Questions
Answer:
“Please refer to the product page for detailed specifications of each laptop model. Different models may vary in CPU, RAM, storage, etc. Please verify before ordering.”
Answer:
“Sorry, we currently do not offer international warranty. We recommend checking if there are authorized repair centers in your country or consulting third-party repair services.”
Answer:
“We accept the following mainstream payment methods:
• PayPal (Buyer Protection supported)
• Bank Transfer (Hong Kong account) (Preferred for large orders)
• Credit Card (Visa/Mastercard)
• Alipay (For some customers)”
Answer:
“Yes, our inventory is updated in real-time to ensure accuracy. Your order will lock the stock automatically.”
Answer:
“We do not cover import duties, VAT, or any customs fees. Buyers are responsible for all additional charges. Please check your country’s customs policies in advance.”
Answer:
“If you find shipping damage:
1️⃣ Inspect upon delivery (Record unboxing as evidence)
2️⃣ Contact us within 24 hours with proof (photos/video)
3️⃣ We will resend a new unit or key components (e.g., motherboard)
4️⃣ The damaged unit must be destroyed (Proof required, e.g., cutting the power cord and taking photos)”